Data Prep for the Digital Workforce

As agentic AI becomes more capable of performing actions—not just analyzing data—businesses must ensure their data infrastructure is ready. Unlike humans, AI agents cannot interpret inconsistencies like "IBM" vs. "I.B.M.," and acting on flawed data leads to errors at scale. This white paper explains why traditional data management strategies fall short for digital labor and outlines how to build a single source of truth. By normalizing data, resolving identities, enforcing data quality, and designing a semantic layer, organizations can prepare their systems for AI agents that not only read data but make informed decisions based on it. From setting up reliable context windows for departmental AI to establishing evaluation protocols, the roadmap is clear: businesses must shift from passive dashboards to data ecosystems that enable autonomous decision-making and action. With the right data prep, organizations empower their AI workforce to deliver accurate, fast, and traceable outcomes across departments.